Refund Policy

We want customers to understand the terms applying to their purchase before they buy.

The refund terms applicable to a SKRATCH purchase are the refund terms displayed on the applicable sales page and/or checkout page at the time of purchase.

Where purchases are processed through a third-party checkout or affiliate platform, refund requests may also be processed in accordance with that platform's applicable procedures.

To request a refund where one is available, please follow the support or refund instructions associated with your purchase.

Refund eligibility may be subject to the applicable refund period and purchase terms shown at checkout.

Nothing in this policy is intended to exclude or limit rights or remedies that cannot lawfully be excluded under applicable consumer law.